cloud-pro-in - Notice history

All systems operational

Platform - Operational

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IMAP - Operational

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POP3 - Operational

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SMTP - Operational

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HTTP - Operational

100% - uptime
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PROVISIONING - Operational

100% - uptime
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Notice history

Dec 2025

Deployment Window for OX App Suite v8.44
  • Completed
    December 11, 2025 at 3:00 PM
    Completed
    December 11, 2025 at 3:00 PM
    Maintenance has completed successfully
  • In progress
    December 11, 2025 at 1:00 PM
    In progress
    December 11, 2025 at 1:00 PM
    Maintenance is now in progress
  • Planned
    December 11, 2025 at 1:00 PM
    Planned
    December 11, 2025 at 1:00 PM

    This OX Cloud platform update includes the following main features:

    - A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar, and task features. A list of all improvement can be found here: https://documentation.open-xchange.com/appsuite/releases/8.44/changelogs/ui.html

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.44/

    Expected Impact:

    - No user impact is expected

Deployment Window for OX App Suite v8.44
  • Planned
    December 08, 2025 at 1:00 PM
    Planned
    December 08, 2025 at 1:00 PM

    This OX Cloud platform update includes the following main features:

    - A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar, and task features. A list of all improvement can be found here: https://documentation.open-xchange.com/appsuite/releases/8.44/changelogs/ui.html

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.44/

    Expected Impact:

    - No user impact is expected

  • Completed
    December 05, 2025 at 1:04 PM
    Completed
    December 05, 2025 at 1:04 PM

    The maintenance window has been canceled.

    We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly.

Nov 2025

Infrastructure Maintenance November 17th
  • Completed
    November 17, 2025 at 10:00 PM
    Completed
    November 17, 2025 at 10:00 PM
    Maintenance has completed successfully
  • In progress
    November 17, 2025 at 5:00 PM
    In progress
    November 17, 2025 at 5:00 PM
    Maintenance is now in progress
  • Planned
    November 17, 2025 at 5:00 PM
    Planned
    November 17, 2025 at 5:00 PM

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

Deployment Window for OX App Suite v8.43

Oct 2025

Infrastructure Maintenance October 27th
  • Completed
    October 27, 2025 at 10:00 PM
    Completed
    October 27, 2025 at 10:00 PM
    Maintenance has completed successfully
  • In progress
    October 27, 2025 at 6:00 PM
    In progress
    October 27, 2025 at 6:00 PM
    Maintenance is now in progress
  • Planned
    October 27, 2025 at 6:00 PM
    Planned
    October 27, 2025 at 6:00 PM

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

202510154200266 - Service degradation on ["cloudproin-production"]
  • Resolved
    Resolved
    The Service Degradation has been closed.
  • Monitoring
    Monitoring
    The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.
  • Update
    Update
    We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
  • Update
    Update
    We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
  • Update
    Update
    We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
  • Identified
    Identified
    A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences.
202510144200169 - Service degradation on ["cloudproin-production"]
  • Resolved
    Resolved
    The Service Degradation has been closed.
  • Monitoring
    Monitoring
    The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.
  • Identified
    Identified
    A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences.
Deployment Window for OX App Suite v8.42
  • Completed
    October 06, 2025 at 3:00 PM
    Completed
    October 06, 2025 at 3:00 PM
    Maintenance is now in progress
  • In progress
    October 06, 2025 at 1:00 PM
    In progress
    October 06, 2025 at 1:00 PM
    Maintenance is now in progress
  • Planned
    October 06, 2025 at 1:00 PM
    Planned
    October 06, 2025 at 1:00 PM

    This OX Cloud platform update includes the following main feature:

    - The Signature Designer has been upgraded with saved personal details, flexible typography, theme-aware elements and drag-and-drop image uploads.

    - The design of the portal is cleaner, with a simplified layout.

    - External mail accounts now update automatically after password changes and file size error messages are clearer when adding attachments to emails.

    - Drive search is easier, as you can filter by file type alone, and overall performance and accessibility have been improved, with fixes for dropdowns, dark mode, screen readers and the picture editor.

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.42/

    Expected Impact

    - No user impact is expected

Infrastructure Maintenance for Dovecot Pro October 02nd (100%)
  • Completed
    October 02, 2025 at 5:00 PM
    Completed
    October 02, 2025 at 5:00 PM
    Maintenance has completed successfully
  • In progress
    October 02, 2025 at 2:00 PM
    In progress
    October 02, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    October 02, 2025 at 2:00 PM
    Planned
    October 02, 2025 at 2:00 PM

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

Oct 2025 to Dec 2025

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