cloud-pro-in - Notice history

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HTTP - Operational

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PROVISIONING - Operational

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Notice history

View current status

Jul 2026

202607134200202 - Service degradation
ResolvedPartial outage1 hour 34 minutes
  • Resolved
    UTC
    Resolved
    The Service Degradation has been closed.
  • Monitoring
    UTC
    Monitoring
    The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.
  • Update
    UTC
    Update
    We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
  • Identified
    UTC
    Identified
    A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences.
JUL2
Deployment Window for OX App Suite v8.50
CompletedMaintenance2 hours
  • Completed
    July 02, 2026 at 3:00 PMUTC
    Completed
    July 02, 2026 at 3:00 PMUTC
    Maintenance has completed successfully
  • In progress
    July 02, 2026 at 1:00 PMUTC
    In progress
    July 02, 2026 at 1:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 24, 2026 at 12:04 PMUTC
    Planned
    June 24, 2026 at 12:04 PMUTC

    This OX Cloud platform update includes the following main feature:

    - Enhanced accessibility throughout OX App Suite: This release includes a broad range of accessibility improvements, including better keyboard navigation, improved screen reader support, enhanced focus handling, clearer ARIA semantics, and improved color contrast across various areas of the user interface. More information about accessibility can be found at https://documentation.open-xchange.com/8/ui/accessibility.html

    - Additionally, this OX App Suite release contains bug fixes and several improvements. A full list can be found here: https://documentation.open-xchange.com/appsuite/releases/8.50/changelogs/ui.html

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.50/

    Expected Impact:

    - No user impact is expected

Jun 2026

JUN16
Infrastructure Maintenance for Dovecot Pro June 16th (100%)
CompletedMaintenance4 hours
  • Completed
    June 16, 2026 at 6:00 PMUTC
    Completed
    June 16, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progress
    June 16, 2026 at 2:00 PMUTC
    In progress
    June 16, 2026 at 2:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 16, 2026 at 2:00 PMUTC
    Planned
    June 16, 2026 at 2:00 PMUTC

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

JUN10
Deployment Window for OX App Suite v8.49
CompletedMaintenance2 hours
  • Completed
    June 10, 2026 at 3:00 PMUTC
    Completed
    June 10, 2026 at 3:00 PMUTC
    Maintenance has completed successfully
  • In progress
    June 10, 2026 at 1:00 PMUTC
    In progress
    June 10, 2026 at 1:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 10, 2026 at 1:00 PMUTC
    Planned
    June 10, 2026 at 1:00 PMUTC

    This OX Cloud platform update includes the following main features:

    - This OX App Suite release contains bug fixes and several improvements. A full list can be found here: https://documentation.open-xchange.com/appsuite/releases/8.49/changelogs/ui.html

    - Housekeeping tasks on backend systems

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.49/

    Expected Impact:

    - During the period there is the possibility of brief interruptions (5-15 minutes) to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

JUN9
Infrastructure Maintenance for Dovecot Pro June 09th (30%)
CompletedMaintenance4 hours
  • Completed
    June 09, 2026 at 6:00 PMUTC
    Completed
    June 09, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progress
    June 09, 2026 at 2:00 PMUTC
    In progress
    June 09, 2026 at 2:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 09, 2026 at 2:00 PMUTC
    Planned
    June 09, 2026 at 2:00 PMUTC

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

JUN3
Deployment Window for OX App Suite v8.49
CompletedMaintenance12 minutes
  • Completed
    June 03, 2026 at 1:12 PMUTC
    Completed
    June 03, 2026 at 1:12 PMUTC

    Maintenance got canceled

  • In progress
    June 03, 2026 at 1:00 PMUTC
    In progress
    June 03, 2026 at 1:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 03, 2026 at 1:00 PMUTC
    Planned
    June 03, 2026 at 1:00 PMUTC

    This OX Cloud platform update includes the following main features:

    - This OX App Suite release contains bug fixes and several improvements. A full list can be found here: https://documentation.open-xchange.com/appsuite/releases/8.49/changelogs/ui.html

    - Housekeeping tasks on backend systems

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.49/

    Expected Impact:

    - During the period there is the possibility of brief interruptions (5-15 minutes) to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

May 2026

MAY28
Deployment Window for OX App Suite v8.49
CompletedMaintenance
  • Update
    May 28, 2026 at 1:14 PMUTC
    Update
    May 28, 2026 at 1:14 PMUTC

    The maintenance window has been canceled.

    We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly.

  • Completed
    May 28, 2026 at 1:00 PMUTC
    Completed
    May 28, 2026 at 1:00 PMUTC

    The maintenance window has been canceled.

    We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly.

  • Planned
    May 28, 2026 at 1:00 PMUTC
    Planned
    May 28, 2026 at 1:00 PMUTC

    This OX Cloud platform update includes the following main features:

    - This OX App Suite release contains bug fixes and several improvements. A full list can be found here: https://documentation.open-xchange.com/appsuite/releases/8.49/changelogs/ui.html

    - Housekeeping tasks on backend systems

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.49/

    Expected Impact:

    - During the period there is the possibility of brief interruptions (5-15 minutes) to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

MAY26
Infrastructure Maintenance May 26th
CompletedMaintenance1 hour
  • Completed
    May 26, 2026 at 3:00 PMUTC
    Completed
    May 26, 2026 at 3:00 PMUTC
    Maintenance has completed successfully
  • In progress
    May 26, 2026 at 2:00 PMUTC
    In progress
    May 26, 2026 at 2:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 26, 2026 at 2:00 PMUTC
    Planned
    May 26, 2026 at 2:00 PMUTC

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

MAY19
Infrastructure Maintenance May 19th
CompletedMaintenance4 hours
  • Completed
    May 19, 2026 at 6:00 PMUTC
    Completed
    May 19, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progress
    May 19, 2026 at 2:00 PMUTC
    In progress
    May 19, 2026 at 2:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 19, 2026 at 2:00 PMUTC
    Planned
    May 19, 2026 at 2:00 PMUTC

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

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