cloud-pro-in Status - Incident history https://asia.oxcloud-status.net cloud-pro-in Mon, 13 Jul 2026 12:25:03 +0000 202607134200202 - Service degradation Type: Incident Duration: 1 hour and 35 minutes Affected Components: IMAP Jul 13, 12:25:03 GMT+0 - Identified - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Jul 13, 12:48:50 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Jul 13, 13:09:10 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Jul 13, 13:59:40 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 1 hour and 35 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>12:25:03</var> GMT+0</small><br><strong>Identified</strong> - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>12:48:50</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>13:09:10</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>13:59:40</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Mon, 13 Jul 2026 12:25:03 +0000 https://asia.oxcloud-status.net/incident/cmrj769pp09870ks26dh0suxx https://asia.oxcloud-status.net/incident/cmrj769pp09870ks26dh0suxx Deployment Window for OX App Suite v8.50 Type: Maintenance Duration: 2 hours Affected Components: Platform Jun 24, 12:04:45 GMT+0 - Identified - This OX Cloud platform update includes the following main feature: \- Enhanced accessibility throughout OX App Suite: This release includes a broad range of accessibility improvements, including better keyboard navigation, improved screen reader support, enhanced focus handling, clearer ARIA semantics, and improved color contrast across various areas of the user interface. More information about accessibility can be found at <https://documentation.open-xchange.com/8/ui/accessibility.html> \- Additionally, this OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.50/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.50/> Expected Impact: \- No user impact is expected Jul 2, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 2, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>12:04:45</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main feature: \- Enhanced accessibility throughout OX App Suite: This release includes a broad range of accessibility improvements, including better keyboard navigation, improved screen reader support, enhanced focus handling, clearer ARIA semantics, and improved color contrast across various areas of the user interface. More information about accessibility can be found at <https://documentation.open-xchange.com/8/ui/accessibility.html> \- Additionally, this OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.50/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.50/> Expected Impact: \- No user impact is expected.</p> <p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 2 Jul 2026 13:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmqs10198004z2ip2aeba5akb https://asia.oxcloud-status.net/maintenance/cmqs10198004z2ip2aeba5akb Infrastructure Maintenance for Dovecot Pro June 16th (100%) Type: Maintenance Duration: 4 hours Affected Components: Platform Jun 16, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 16, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 16, 14:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Jun <var data-var='date'> 16</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 16</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 16</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Tue, 16 Jun 2026 14:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmq7v0fq7011npfm9sertloqk https://asia.oxcloud-status.net/maintenance/cmq7v0fq7011npfm9sertloqk Deployment Window for OX App Suite v8.49 Type: Maintenance Duration: 2 hours Affected Components: Platform Jun 10, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 10, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 10, 13:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main features: \- This OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.49/changelogs/ui.html> \- Housekeeping tasks on backend systems Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.49/> Expected Impact: \- During the period there is the possibility of brief interruptions (5-15 minutes) to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main features: \- This OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.49/changelogs/ui.html> \- Housekeeping tasks on backend systems Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.49/> Expected Impact: \- During the period there is the possibility of brief interruptions (5-15 minutes) to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Wed, 10 Jun 2026 13:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmpy7eps3021wqulu84wvm5zf https://asia.oxcloud-status.net/maintenance/cmpy7eps3021wqulu84wvm5zf Infrastructure Maintenance for Dovecot Pro June 09th (30%) Type: Maintenance Duration: 4 hours Affected Components: Platform Jun 9, 14:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Jun 9, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 9, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 9 Jun 2026 14:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmpqwvhq901jpqmmdwdknsdku https://asia.oxcloud-status.net/maintenance/cmpqwvhq901jpqmmdwdknsdku Deployment Window for OX App Suite v8.49 Type: Maintenance Duration: 13 minutes Affected Components: Platform Jun 3, 13:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main features: \- This OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.49/changelogs/ui.html> \- Housekeeping tasks on backend systems Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.49/> Expected Impact: \- During the period there is the possibility of brief interruptions (5-15 minutes) to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Jun 3, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 3, 13:12:31 GMT+0 - Completed - Maintenance got canceled Type: Maintenance

Duration: 13 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main features: \- This OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.49/changelogs/ui.html> \- Housekeeping tasks on backend systems Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.49/> Expected Impact: \- During the period there is the possibility of brief interruptions (5-15 minutes) to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>13:12:31</var> GMT+0</small><br><strong>Completed</strong> - Maintenance got canceled .</p> ]]> Wed, 3 Jun 2026 13:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmppixfmh013hqmm94qj7ivw2 https://asia.oxcloud-status.net/maintenance/cmppixfmh013hqmm94qj7ivw2 Deployment Window for OX App Suite v8.49 Type: Maintenance Duration: 1 minute Affected Components: Platform May 28, 13:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main features: \- This OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.49/changelogs/ui.html> \- Housekeeping tasks on backend systems Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.49/> Expected Impact: \- During the period there is the possibility of brief interruptions (5-15 minutes) to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. May 28, 13:00:01 GMT+0 - Completed - The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly. May 28, 13:14:38 GMT+0 - Completed - The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly. Type: Maintenance

Duration: 1 minute

Affected Components:

<p><small>May <var data-var='date'> 28</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main features: \- This OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.49/changelogs/ui.html> \- Housekeeping tasks on backend systems Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.49/> Expected Impact: \- During the period there is the possibility of brief interruptions (5-15 minutes) to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>May <var data-var='date'> 28</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Completed</strong> - The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly..</p> <p><small>May <var data-var='date'> 28</var>, <var data-var='time'>13:14:38</var> GMT+0</small><br><strong>Completed</strong> - The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly..</p> ]]> Thu, 28 May 2026 13:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmpfalt2z05jgp9loak7apfjn https://asia.oxcloud-status.net/maintenance/cmpfalt2z05jgp9loak7apfjn Infrastructure Maintenance May 26th Type: Maintenance Duration: 1 hour Affected Components: Platform May 26, 14:00:01 GMT+0 - Identified - Maintenance is now in progress May 26, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully May 26, 14:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>May <var data-var='date'> 26</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Tue, 26 May 2026 14:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmpdxcuaf02rdqnlnw8c1inpe https://asia.oxcloud-status.net/maintenance/cmpdxcuaf02rdqnlnw8c1inpe Infrastructure Maintenance May 19th Type: Maintenance Duration: 4 hours Affected Components: Platform May 19, 14:00:01 GMT+0 - Identified - Maintenance is now in progress May 19, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully May 19, 14:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>May <var data-var='date'> 19</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 19</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 19</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Tue, 19 May 2026 14:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmp41wtq70088qojc8lo37l9b https://asia.oxcloud-status.net/maintenance/cmp41wtq70088qojc8lo37l9b Deployment Window for OX App Suite v8.48 Type: Maintenance Duration: 2 hours Affected Components: Platform Apr 23, 13:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main feature: \- Renamed Vacation notice to Automatic Replies to better cover professional and personal use cases. \- Additionally, this OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.48/changelogs/ui.html> and <https://documentation.open-xchange.com/appsuite/releases/8.48/changelogs/middleware.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.48/> Expected Impact: \- No user impact is expected Apr 23, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 23, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main feature: \- Renamed Vacation notice to Automatic Replies to better cover professional and personal use cases. \- Additionally, this OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.48/changelogs/ui.html> and <https://documentation.open-xchange.com/appsuite/releases/8.48/changelogs/middleware.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.48/> Expected Impact: \- No user impact is expected.</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 23 Apr 2026 13:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmo1nl4ic002hyaw4o9c5t7o8 https://asia.oxcloud-status.net/maintenance/cmo1nl4ic002hyaw4o9c5t7o8 Deployment Window for OX App Suite v8.47 Type: Maintenance Duration: 2 hours Affected Components: Platform Mar 19, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 19, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 19, 13:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main feature: \- Users can now save or download emails via keyboard shortcuts. This is particularly useful for employees who regularly export messages to external systems, such as electronic archiving solutions. \- In addition, users can now join public meetings directly from team calendars with a single click. Instead of manually editing the event, adding themselves as an attendee, and accepting the appointment, they can add themselves to the attendee list in one step. \- Additionally, this OX App Suite release brings a range of user experience improvements across mail, calendar and task components. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.47/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.47/> Expected Impact: \- No user impact is expected Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main feature: \- Users can now save or download emails via keyboard shortcuts. This is particularly useful for employees who regularly export messages to external systems, such as electronic archiving solutions. \- In addition, users can now join public meetings directly from team calendars with a single click. Instead of manually editing the event, adding themselves as an attendee, and accepting the appointment, they can add themselves to the attendee list in one step. \- Additionally, this OX App Suite release brings a range of user experience improvements across mail, calendar and task components. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.47/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.47/> Expected Impact: \- No user impact is expected.</p> ]]> Thu, 19 Mar 2026 13:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmmosw0l8085n14ewvc1aajs2 https://asia.oxcloud-status.net/maintenance/cmmosw0l8085n14ewvc1aajs2 Infrastructure Maintenance for Dovecot Pro March 17th (100%) Type: Maintenance Duration: 4 hours Affected Components: Platform Mar 17, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 17, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 17, 14:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Tue, 17 Mar 2026 14:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmmlwjdic09sa7rbenjf17ve3 https://asia.oxcloud-status.net/maintenance/cmmlwjdic09sa7rbenjf17ve3 Infrastructure Maintenance for Dovecot Pro March 10th (30%) Type: Maintenance Duration: 4 hours Affected Components: Platform Mar 10, 14:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Mar 10, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 10, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 10 Mar 2026 14:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmmbxsp3u0ogru1ra2ie9poew https://asia.oxcloud-status.net/maintenance/cmmbxsp3u0ogru1ra2ie9poew Infrastructure Maintenance March 04th Type: Maintenance Duration: 1 hour Affected Components: IMAP, POP3, SMTP, PROVISIONING, HTTP, Platform Mar 4, 15:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Mar 4, 15:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 4, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , , , ,

<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 4 Mar 2026 15:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmm1wqya100qrq7jxzq6i8ljt https://asia.oxcloud-status.net/maintenance/cmm1wqya100qrq7jxzq6i8ljt Deployment Window for OX App Suite v8.46 Type: Maintenance Duration: 2 hours Affected Components: Platform Feb 19, 13:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main feature: \- This OX App Suite release brings a range of user experience improvements across mail, calendar and task components. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.46/changelogs/ui.html> \- With this release, Open-Xchange adds support for Brand Indicators for Message Identification (BIMI). Activation will take place during an upcoming maintenance window. Open-Xchange will provide further details ahead of the deployment on the OX Cloud platform. Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.46/> Expected Impact: \- No user impact is expected Feb 19, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 19, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main feature: \- This OX App Suite release brings a range of user experience improvements across mail, calendar and task components. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.46/changelogs/ui.html> \- With this release, Open-Xchange adds support for Brand Indicators for Message Identification (BIMI). Activation will take place during an upcoming maintenance window. Open-Xchange will provide further details ahead of the deployment on the OX Cloud platform. Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.46/> Expected Impact: \- No user impact is expected.</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 19 Feb 2026 13:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmli08xq9039vo55dop3kwcjw https://asia.oxcloud-status.net/maintenance/cmli08xq9039vo55dop3kwcjw Infrastructure Maintenance for Dovecot Pro January 27th (100%) Type: Maintenance Duration: 4 hours Affected Components: Platform Jan 27, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully Jan 27, 14:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Jan 27, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 27 Jan 2026 14:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmkpb2laz06fktordvszm314p https://asia.oxcloud-status.net/maintenance/cmkpb2laz06fktordvszm314p Deployment Window for OX App Suite v8.45 Type: Maintenance Duration: 2 hours Affected Components: Platform Jan 22, 13:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main features: \- This release introduces Email Snooze, a new way to manage your inbox by temporarily setting messages aside until you’re ready to deal with them. Snoozed emails return at the time you choose, helping you stay focused and keeping your inbox organized. The functionality will be available exclusively for all OX Cloud users with the Productivity package. \- This OX App Suite release brings a range of user experience improvements across mail, calendar and portal components. The overall interface behaves more consistently, accessibility has been improved — including refinements to keyboard navigation and focus handling. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.45/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.45/> Expected Impact: \- No user impact is expected Jan 22, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 22, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main features: \- This release introduces Email Snooze, a new way to manage your inbox by temporarily setting messages aside until you’re ready to deal with them. Snoozed emails return at the time you choose, helping you stay focused and keeping your inbox organized. The functionality will be available exclusively for all OX Cloud users with the Productivity package. \- This OX App Suite release brings a range of user experience improvements across mail, calendar and portal components. The overall interface behaves more consistently, accessibility has been improved — including refinements to keyboard navigation and focus handling. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.45/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.45/> Expected Impact: \- No user impact is expected.</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 22 Jan 2026 13:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmkfksx2i061a1435h6ne5d39 https://asia.oxcloud-status.net/maintenance/cmkfksx2i061a1435h6ne5d39 Infrastructure Maintenance for Dovecot Pro January 20th (30%) Type: Maintenance Duration: 4 hours Affected Components: Platform Jan 20, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 20, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully Jan 20, 14:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Tue, 20 Jan 2026 14:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmke0z8o7004o33x3iytwwyd7 https://asia.oxcloud-status.net/maintenance/cmke0z8o7004o33x3iytwwyd7 Deployment Window for OX App Suite v8.44 Type: Maintenance Duration: 2 hours Affected Components: Platform Dec 11, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 11, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Dec 11, 13:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main features: \- A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar, and task features. A list of all improvement can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.44/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.44/> Expected Impact: \- No user impact is expected Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main features: \- A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar, and task features. A list of all improvement can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.44/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.44/> Expected Impact: \- No user impact is expected.</p> ]]> Thu, 11 Dec 2025 13:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmix5lx9e025z8mscb1it66fb https://asia.oxcloud-status.net/maintenance/cmix5lx9e025z8mscb1it66fb Deployment Window for OX App Suite v8.44 Type: Maintenance Duration: 2 days, 23 hours and 56 minutes Affected Components: Platform Dec 8, 13:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main features: \- A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar, and task features. A list of all improvement can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.44/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.44/> Expected Impact: \- No user impact is expected Dec 5, 13:04:17 GMT+0 - Completed - The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly. Type: Maintenance

Duration: 2 days, 23 hours and 56 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main features: \- A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar, and task features. A list of all improvement can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.44/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.44/> Expected Impact: \- No user impact is expected.</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>13:04:17</var> GMT+0</small><br><strong>Completed</strong> - The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly. .</p> ]]> Mon, 8 Dec 2025 13:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmipum44s01lx9wxwi5xb369a https://asia.oxcloud-status.net/maintenance/cmipum44s01lx9wxwi5xb369a Infrastructure Maintenance November 17th Type: Maintenance Duration: 5 hours Affected Components: Platform Nov 17, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 17, 22:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 17, 17:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Mon, 17 Nov 2025 17:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmhukz8bk004fmc86qaxu79fm https://asia.oxcloud-status.net/maintenance/cmhukz8bk004fmc86qaxu79fm Deployment Window for OX App Suite v8.43 Type: Maintenance Duration: 2 hours Affected Components: Platform Nov 3, 13:00:00 GMT+0 - Identified - \- A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar and task features. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.43/changelogs/ui.html#fixed> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.43/> Expected Impact \- No user impact is expected Nov 3, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 3, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - \- A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar and task features. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.43/changelogs/ui.html#fixed> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.43/> Expected Impact \- No user impact is expected.</p> <p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 3 Nov 2025 13:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmhafiuyq002fuka82qk8ph7k https://asia.oxcloud-status.net/maintenance/cmhafiuyq002fuka82qk8ph7k Infrastructure Maintenance October 27th Type: Maintenance Duration: 4 hours Affected Components: Platform Oct 27, 22:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 27, 18:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Oct 27, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Mon, 27 Oct 2025 18:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmh0jrh3y003vnloaf2o2grkp https://asia.oxcloud-status.net/maintenance/cmh0jrh3y003vnloaf2o2grkp 202510154200266 - Service degradation on ["cloudproin-production"] Type: Incident Duration: 19 hours and 34 minutes Oct 15, 11:26:41 GMT+0 - Identified - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Oct 15, 11:41:09 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Oct 15, 13:02:47 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Oct 15, 13:46:02 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Oct 15, 14:50:55 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Oct 16, 07:00:23 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 19 hours and 34 minutes

<p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>11:26:41</var> GMT+0</small><br><strong>Identified</strong> - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>11:41:09</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>13:02:47</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>13:46:02</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>14:50:55</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>07:00:23</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Wed, 15 Oct 2025 11:26:41 +0000 https://asia.oxcloud-status.net/incident/cmgrwofko02flifwvdgazy592 https://asia.oxcloud-status.net/incident/cmgrwofko02flifwvdgazy592 202510144200169 - Service degradation on ["cloudproin-production"] Type: Incident Duration: 2 hours and 57 minutes Oct 14, 07:55:05 GMT+0 - Identified - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Oct 14, 08:31:07 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Oct 14, 10:52:28 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 2 hours and 57 minutes

<p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>07:55:05</var> GMT+0</small><br><strong>Identified</strong> - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>08:31:07</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>10:52:28</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Tue, 14 Oct 2025 07:55:05 +0000 https://asia.oxcloud-status.net/incident/cmgq9og6j053740nulaeiuz6f https://asia.oxcloud-status.net/incident/cmgq9og6j053740nulaeiuz6f Deployment Window for OX App Suite v8.42 Type: Maintenance Duration: 2 hours Affected Components: Platform Oct 6, 13:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main feature: \- The Signature Designer has been upgraded with saved personal details, flexible typography, theme-aware elements and drag-and-drop image uploads. \- The design of the portal is cleaner, with a simplified layout. \- External mail accounts now update automatically after password changes and file size error messages are clearer when adding attachments to emails. \- Drive search is easier, as you can filter by file type alone, and overall performance and accessibility have been improved, with fixes for dropdowns, dark mode, screen readers and the picture editor. Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.42/> Expected Impact \- No user impact is expected Oct 6, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 6, 15:00:00 GMT+0 - Completed - Maintenance is now in progress Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main feature: \- The Signature Designer has been upgraded with saved personal details, flexible typography, theme-aware elements and drag-and-drop image uploads. \- The design of the portal is cleaner, with a simplified layout. \- External mail accounts now update automatically after password changes and file size error messages are clearer when adding attachments to emails. \- Drive search is easier, as you can filter by file type alone, and overall performance and accessibility have been improved, with fixes for dropdowns, dark mode, screen readers and the picture editor. Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.42/> Expected Impact \- No user impact is expected.</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance is now in progress.</p> ]]> Mon, 6 Oct 2025 13:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmg7rx3el02m71ae1bxuzf466 https://asia.oxcloud-status.net/maintenance/cmg7rx3el02m71ae1bxuzf466 Infrastructure Maintenance for Dovecot Pro October 02nd (100%) Type: Maintenance Duration: 3 hours Affected Components: Platform Oct 2, 14:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Oct 2, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 2, 17:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 2 Oct 2025 14:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmfwrkoaf003n11v5pdum5ysw https://asia.oxcloud-status.net/maintenance/cmfwrkoaf003n11v5pdum5ysw Infrastructure Maintenance for Dovecot Pro October 01st (50%) Type: Maintenance Duration: 3 hours Affected Components: Platform Oct 1, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 1, 17:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 1, 14:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Wed, 1 Oct 2025 14:00:00 +0000 https://asia.oxcloud-status.net/maintenance/cmfwri9hq0037b7gyxfazp1q4 https://asia.oxcloud-status.net/maintenance/cmfwri9hq0037b7gyxfazp1q4 202507234200012 - Service degradation on ["cloudproin-production"] Type: Incident Duration: 1 hour and 50 minutes Jul 23, 00:20:38 GMT+0 - Identified - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Jul 23, 01:12:07 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Jul 23, 02:02:19 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Jul 23, 02:10:51 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 1 hour and 50 minutes

<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>00:20:38</var> GMT+0</small><br><strong>Identified</strong> - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>01:12:07</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>02:02:19</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>02:10:51</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Wed, 23 Jul 2025 00:20:38 +0000 https://asia.oxcloud-status.net/incident/cmdf7wbx1003csfk0k9ve1ucl https://asia.oxcloud-status.net/incident/cmdf7wbx1003csfk0k9ve1ucl 202507174200536 - Service degradation on ["cloudproin-production"] Type: Incident Duration: 5 hours and 40 minutes Affected Components: Platform Jul 17, 19:20:00 GMT+0 - Resolved - This incident has been resolved. Jul 17, 13:40:21 GMT+0 - Investigating - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible. Jul 17, 14:13:35 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Type: Incident

Duration: 5 hours and 40 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>19:20:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>13:40:21</var> GMT+0</small><br><strong>Investigating</strong> - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible..</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>14:13:35</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> ]]> Thu, 17 Jul 2025 13:40:21 +0000 https://asia.oxcloud-status.net/incident/cmd7ftnag000pua6rtwa6n9lq https://asia.oxcloud-status.net/incident/cmd7ftnag000pua6rtwa6n9lq 202507094200187 - Service degradation on ["cloudproin-production"] Type: Incident Duration: 57 minutes Jul 9, 12:55:12 GMT+0 - Investigating - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible. Jul 9, 13:04:30 GMT+0 - Identified - The Service Degradation is confirmed and all affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Jul 9, 13:32:12 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Jul 9, 13:51:55 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 57 minutes

<p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>12:55:12</var> GMT+0</small><br><strong>Investigating</strong> - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible..</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>13:04:30</var> GMT+0</small><br><strong>Identified</strong> - The Service Degradation is confirmed and all affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>13:32:12</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>13:51:55</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Wed, 9 Jul 2025 12:55:12 +0000 https://asia.oxcloud-status.net/incident/cmcvyors200yi9dl3d0davsxr https://asia.oxcloud-status.net/incident/cmcvyors200yi9dl3d0davsxr