202510154200266 - Service degradation on ["cloudproin-production"] - Incident details - cloud-pro-in

Resolved

Major outage

Started about 1 year agoOctober 15, 2025Lasted 19 hours 33 minutesOctober 15, 202511:26 AMOctober 16, 20257:00 AMUTC

Updates

Resolved
October 16, 2025 at 7:00 AMUTC
Resolved
October 16, 2025 at 7:00 AMUTC
The Service Degradation has been closed.
Monitoring
October 15, 2025 at 2:50 PMUTC
Monitoring
October 15, 2025 at 2:50 PMUTC
The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.
Update
October 15, 2025 at 1:46 PMUTC
Update
October 15, 2025 at 1:46 PMUTC
We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
Update
October 15, 2025 at 1:02 PMUTC
Update
October 15, 2025 at 1:02 PMUTC
We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
Update
October 15, 2025 at 11:41 AMUTC
Update
October 15, 2025 at 11:41 AMUTC
We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
Identified
October 15, 2025 at 11:26 AMUTC
Identified
October 15, 2025 at 11:26 AMUTC
A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences.

cloud-pro-in - 202510154200266 - Service degradation on ["cloudproin-production"] – Incident details